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FAQs

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Email us

snova@torontomail.com

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Phone: 819 576 5522 
8:00AM - 5:00PM CST
Discover the art of espresso-making with our latest insights, special offers, and a vibrant community of coffee lovers eager to share their stories and insights.
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Frequently asked questions

Have questions? We’re here to help
How long does it take to complete an order?

Custom orders take 1 to 3 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.
Can I inspect the goods before receiving them?

Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.
What should I do if there is a problem with my custom order?

Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.
How long does shipping usually take?

Custom orders take 7 to 13 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.